Terms of Use
These terms govern your use of the Helix Aura website and the purchase of research materials from our catalogue.
Last Updated: 8/5/2026
Purchase Agreement
The client ("Buyer") agrees to purchase research materials from Helix Aura. This Agreement sets forth the terms and conditions that apply to the sale and purchase of those materials.
"Material" means any product or service obtained from Helix Aura, including peptides, proteins, liquids, powders, chemicals, labware, and related supplies.
All purchases of Material from Helix Aura are subject to the terms listed below.
Terms of Use
All products on this website are intended for research and development use only. None of the materials sold here are intended for human consumption.
Statements on this site have not been evaluated by the U.S. Food and Drug Administration.
The products and statements on this site are not intended to diagnose, treat, cure, or prevent any disease.
Helix Aura is a research chemical supplier, not a compounding pharmacy or outsourcing facility as defined under the Federal Food, Drug, and Cosmetic Act.
Products are sold only for research, laboratory, or analytical purposes and are not for use in foods, drugs, medical devices, cosmetics, or clinical applications.
Buyer agrees that Material will not be used for human or animal consumption and is intended for qualified professionals only.
Customers must be at least 21 years of age to purchase Material on this website.
Payments are payable to Helix Aura.
Liability and Indemnification
Helix Aura disclaims responsibility for improper use of the Material. Helix Aura and its affiliates are not liable for special, incidental, or consequential damages.
Buyer agrees to indemnify and hold Helix Aura harmless from claims, expenses, losses, and liabilities arising from Buyer’s handling or use of the Material.
Buyer acknowledges that hazards are associated with handling and using the Material.
Buyer represents that they understand health and safety hazards, necessary controls, warning obligations, and applicable regulations.
Helix Aura may limit sales or decline to sell to customers who do not meet qualifications.
The listing of a Material on this site does not grant any license to infringe any patents.
Usage Restrictions
The Buyer is granted a limited, non-transferable right to use purchased Material only for internal research for the Buyer’s own benefit.
No right is conveyed to resell, repackage, relabel, or otherwise transfer Material without Helix Aura’s prior written approval.
Buyer agrees not to export Material without express written authorization and must document any third party recipients for verification.
Buyer represents that the Material has not been tested for safety or efficacy in food, drug, cosmetic, commercial, or other regulated uses.
Buyer warrants they will test and use Material according to the practices of qualified scientific professionals and comply with applicable laws.
Buyer further warrants that Material produced with Helix Aura products will not be adulterated or misbranded under the Federal Food, Drug, and Cosmetic Act.
Buyer is responsible for verifying hazards and conducting any necessary research to understand risks and protect staff, handlers, and partners.
Buyer agrees to follow Helix Aura’s instructions for use and not misuse the Material.
By ordering, Buyer confirms they will not use the Material inappropriately and understands that buyers are assumed to be qualified researchers.
Buyer agrees not to post false public claims about Helix Aura and consents to resolve disputes in the local jurisdiction where Helix Aura operates.
General Terms
This Agreement contains the entire understanding between the parties regarding the subject matter and supersedes any other purchase terms.
No modification of this Agreement is effective unless in writing and signed by both parties.
The Agreement is binding on successors and assigns.
This Agreement is governed by the laws of the United States of America.
Discussion discontinuation or any other fact does not relieve either party of obligations except for an express written modification.
If any term is held illegal, invalid, or unenforceable, the remaining provisions will continue in effect.
Copyright and Trademark Notice
Unless otherwise noted, all site content including text, design, logos, graphics, icons, and images is the property of Helix Aura.
You may only use this website to shop or place orders. No materials may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed without prior written permission.
Unauthorized use may violate copyright, trademark, and other laws and may result in penalties.
Credit Cards
We accept credit cards. Please provide the exact billing address and phone number on file with your card issuer.
Incorrect information may delay order processing.
Charges will appear on your statement as HelixAura.com. A processing fee may be added.
Links
This site may contain links to third-party websites. Helix Aura is not responsible for the content or operation of those external sites.
Multiple Product Orders
For orders containing multiple products, we will attempt to ship all items together.
If an item is unavailable, it will ship when available unless you instruct us otherwise.
You will only be charged for products shipped and applicable shipping fees quoted on your receipt.
Order Acceptance Policy
Order confirmation does not constitute acceptance of your order or an offer to sell.
Helix Aura reserves the right to accept or decline any order or to supply less than requested quantity.
Other Conditions
These terms supersede any terms you include with a purchase order.
Helix Aura may update this site and these conditions at any time.
Out-of-Stock Products
We will ship your product when it becomes available.
Products usually ship the next business day, but availability may delay fulfillment.
We will notify you if an item is backordered and you may cancel before it ships.
Privacy
We keep your personal information private and secure.
When you place an order, you provide your name, email, credit card details, billing address, phone number, and password.
We use this information to process orders, keep you informed, and personalize your experience.
SMS/Text Message Communications
By providing your mobile number, you consent to receive transactional SMS notifications for orders, account updates, and service alerts.
Message frequency varies. Message and data rates may apply.
You may opt out anytime by replying STOP. For help, reply HELP.
Privacy on Other Websites
Other websites linked from our site have separate privacy policies and data practices.
Please review those policies directly. Helix Aura is not responsible for third-party practices.
Returns & Refunds
Returns are accepted within 30 days for a full refund if the product is unused and in its original packaging.
Contact us to initiate a return. After approval, we will provide return shipping instructions.
Refunds are issued to the original payment method within 5–7 business days after we receive the returned items.
We also accept products that are defective or were shipped incorrectly.
Return Address:
Helix Aura103 Pine Tree Ct
Shohola, PA 18458
United States
103 Pine Tree Ct
Shohola, PA 18458
United States
Shipping Policy
Most orders ship the same business day if received before the posted cutoff and the product is in stock.
Orders are not processed or shipped on weekends unless arranged in advance.
Shipping estimates are not guarantees. Please order early to avoid delays.
Taxes
We automatically collect applicable sales tax for deliveries within the state where Helix Aura has a presence.
Customers are responsible for any taxes due in other jurisdictions.
Typographical Errors
If a price is listed incorrectly due to a typographical mistake, Helix Aura may refuse or cancel that order.
If your card was charged and the order is canceled, we will refund the incorrect amount.